If one caregiver calls out, does your whole day fall apart?
Get the free 1-page Caregiver Call-Out Response SOP your team can follow, so the next call-out doesn't land on your phone.
THE FREE CALL-OUT SOP
What's inside
A simple response plan.
Not another thing on your to-do list.
- 01
Who receives the call-out and exactly what they record
- 02
How your scheduler checks qualified coverage, step by step
- 03
When the client gets updated, by whom, and when to escalate to you
Who this is for
Home care agency owners who are still the backup for every call-out, every schedule gap, and every 'What do I do now?'
EXPERIENCE THAT UNDERSTANDS YOUR DAY
About Dr. Shannon
Dr. Shannon Simpson Shand, RN, MPA, has 30 years as a Registered Nurse in home care and hospice and 20+ years as a healthcare administrator. She helps agency owners build systems so the business runs without them in every decision.
YOUR NEXT CALL-OUT CAN BE DIFFERENT
Give your team a plan.
Give yourself some breathing room.
Get your free Caregiver Call-Out Response SOP.